#flc-root{position:fixed;left:14px;bottom:16px;z-index:999999;font-family:Arial,sans-serif;font-size:12px}#flc-launch{display:flex;align-items:center;gap:8px;background:#202226;color:#fff;border:1px solid #3a3d42;border-radius:28px;padding:8px 12px;cursor:pointer;box-shadow:0 8px 25px #0003;text-align:left}.flc-icon{display:grid;place-items:center;width:31px;height:31px;border-radius:50%;border:1px solid #009ada;background:#111}.flc-launch b,#flc-launch small{display:block}#flc-launch b{font-size:11px;text-transform:uppercase}#flc-launch small{font-size:9px;color:#ccc;margin-top:2px}#flc-panel{display:none;position:absolute;left:0;bottom:56px;width:330px;height:450px;max-height:68vh;background:#fff;border:1px solid #ddd;border-radius:13px;overflow:hidden;box-shadow:0 15px 45px #0004}#flc-panel.open{display:flex;flex-direction:column}#flc-panel header{display:flex;justify-content:space-between;align-items:center;background:#202226;color:#fff;padding:10px 12px}#flc-panel header b{font-size:12px}#flc-panel header small{display:block;font-size:9px;color:#ccc}#flc-panel header button{border:0;background:none;color:#fff;font-size:20px}.flc-welcome{font-size:10px;color:#667085;padding:8px}.flc-msg{max-width:78%;padding:7px 9px;border-radius:9px;margin:5px;font-size:10px;line-height:1.35}.flc-msg.customer{margin-left:auto;background:#009ada;color:#fff}.flc-msg.operator{background:#f0f2f4}.flc-msg small{display:block;font-size:8px;font-weight:700;margin-bottom:2px}.flc-msg span{display:block}#flc-msgs{flex:1;overflow:auto;padding:7px}.flc-fields{display:flex;gap:5px;padding:5px 8px}.flc-fields input{width:50%;font-size:9px;padding:5px;border:1px solid #ddd;border-radius:6px}.flc-compose{display:flex;gap:5px;padding:7px;border-top:1px solid #eee}.flc-compose textarea{flex:1;font-size:10px;padding:6px;border:1px solid #ddd;border-radius:7px}.flc-compose button{font-size:9px;background:#202226;color:#fff;border:0;border-radius:7px;padding:0 10px}#flc-status{min-height:12px;padding:0 8px 5px;font-size:8px;color:#667085}@media(max-width:600px){#flc-root{left:10px;bottom:calc(92px + env(safe-area-inset-bottom, 0px))}#flc-panel{position:fixed;left:10px;right:10px;bottom:calc(92px + env(safe-area-inset-bottom, 0px));width:auto;height:min(64vh,560px)}.flc-fields{display:block}.flc-fields input{width:100%;box-sizing:border-box;margin-top:3px}}.flc-retention{position:fixed;inset:0;z-index:1000000;display:flex;align-items:center;justify-content:center;padding:18px;background:rgb(16 24 40 / .48)}.flc-retention[hidden]{display:none!important}.flc-retention-card{position:relative;width:min(390px,100%);box-sizing:border-box;padding:20px;border:1px solid #e4e7ec;border-radius:14px;background:#fff;box-shadow:0 20px 60px rgb(0 0 0 / .25);text-align:center;font-family:Arial,Helvetica,sans-serif}.flc-retention-card>strong{display:block;font-size:14px;line-height:1.3;color:#202226}.flc-retention-card p{margin:7px auto 14px;max-width:330px;color:#667085;font-size:11px;line-height:1.45}.flc-retention-icon{display:grid;place-items:center;width:36px;height:36px;margin:0 auto 8px;border:1px solid #009ada;border-radius:50%;background:#202226;color:#fff;font-size:16px;font-weight:700}#flc-retention-close{position:absolute;top:6px;right:9px;border:0;background:#fff0;color:#667085;font-size:21px;cursor:pointer}.flc-retention-actions{display:grid;gap:6px}.flc-retention-actions button{width:100%;box-sizing:border-box;border:1px solid #d0d5dd;border-radius:8px;background:#fff;color:#202226;padding:9px 10px;font-size:10px;font-weight:600;cursor:pointer}.flc-retention-actions button[data-flc-help]{border-color:#202226;background:#202226;color:#fff}#flc-retention-continue{border:0;background:#fff0;color:#667085;font-weight:400}.flc-retention-open{overflow:hidden}@media(max-width:600px){.flc-retention{align-items:flex-end;padding:12px 12px calc(88px + env(safe-area-inset-bottom,0px))}.flc-retention-card{width:100%;padding:18px 15px;border-radius:14px}.flc-retention-card>strong{font-size:13px}.flc-retention-card p{font-size:10px}}.flc-retention-offline-form{display:grid;gap:7px;text-align:left}.flc-retention-offline-form[hidden]{display:none!important}.flc-retention-offline-copy{margin-bottom:2px;text-align:center}.flc-retention-offline-copy strong,.flc-retention-offline-copy small{display:block}.flc-retention-offline-copy strong{font-size:11px;color:#202226}.flc-retention-offline-copy small{font-size:9px;color:#667085;margin-top:3px}.flc-retention-offline-form input,.flc-retention-offline-form select,.flc-retention-offline-form textarea{width:100%;box-sizing:border-box;border:1px solid #d0d5dd;border-radius:7px;padding:8px 9px;background:#fff;color:#202226;font-family:inherit;font-size:10px}.flc-retention-offline-form textarea{resize:vertical}#flc-lead-submit{border:0;border-radius:8px;padding:10px;background:#202226;color:#fff;font-size:10px;font-weight:700;cursor:pointer}#flc-lead-submit:disabled{opacity:.6;cursor:wait}.flc-lead-status{display:block;min-height:13px;text-align:center;font-size:9px}.flc-lead-status.ok{color:#067647}.flc-lead-status.error{color:#b42318}.flc-retention-continue-offline{border:0!important;background:transparent!important;color:#667085!important;padding:5px!important;font-weight:400!important}.flc-payment-recovery{position:fixed;inset:0;z-index:1000002;display:flex;align-items:center;justify-content:center;padding:18px;background:rgb(16 24 40 / .5)}.flc-payment-recovery[hidden]{display:none!important}.flc-payment-recovery-card{position:relative;width:min(410px,100%);box-sizing:border-box;padding:20px;border:1px solid #e4e7ec;border-radius:14px;background:#fff;box-shadow:0 22px 65px rgb(0 0 0 / .28);text-align:center;font-family:Arial,Helvetica,sans-serif}.flc-payment-recovery-icon{display:grid;place-items:center;width:38px;height:38px;margin:0 auto 9px;border-radius:50%;background:#202226;color:#fff;border:1px solid #009ada;font-size:17px;font-weight:800}.flc-payment-recovery-card>strong{display:block;color:#202226;font-size:14px;line-height:1.3}.flc-payment-recovery-card>p{margin:7px auto 15px;max-width:350px;color:#667085;font-size:11px;line-height:1.45}#flc-payment-recovery-close{position:absolute;right:9px;top:6px;border:0;background:#fff0;color:#667085;font-size:21px;cursor:pointer}.flc-payment-recovery-actions{display:grid;gap:7px}.flc-payment-recovery-actions button{width:100%;box-sizing:border-box;border-radius:8px;padding:10px 11px;font-size:10px;font-weight:700;cursor:pointer}#flc-payment-talk{border:1px solid #202226;background:#202226;color:#fff}#flc-payment-retry{border:1px solid #009ada;background:#fff;color:#087fad}.flc-payment-recovery-note{display:block;margin-top:9px;color:#98a2b3;font-size:8px}.flc-payment-recovery-open{overflow:hidden}@media(max-width:600px){.flc-payment-recovery{align-items:flex-end;padding:12px 12px calc(88px + env(safe-area-inset-bottom,0px))}.flc-payment-recovery-card{width:100%;padding:18px 15px}.flc-payment-recovery-card>strong{font-size:13px}.flc-payment-recovery-card>p{font-size:10px}}